Questions and answers
Here we have gathered the most frequently asked questions about our accommodation, reservations and services. Whether you're wondering about check-in times, facilities or how to extend your stay, you'll find the answers here. Can't find what you're looking for? Please get in touch and we will help you!

Bus from Central Station to Waterfront Cabins:
Take bus 21 from Nordstan stop, location B, or bus X1 from Nordstan, location A. Get off at Frihamnsporten stop, which is about 400 meters from our area.
Alternatively, you can take tram 10 from Nordstan, location B, and get off at Jubileumsparken – from there it is only a short walk to us.
Free boat: Älvsnabben is free to ride and runs between the stops Stenpiren and Lindholmspiren Monday to Friday. The boats Älveli and Älvfrida depart every 8 minutes between 7:00 a.m. and 4:00 p.m. The trip across the Göta River takes only 6 minutes.
Taxi: With Bolt or Uber, you can easily get from us to the central parts of Gothenburg.
Parking: There is also a large car park at the entrance, owned by the City of Gothenburg, which costs SEK 300 per day.
Reception. Our reception is staffed around the clock. You will find us in the courtyard at kv 5, 6/7.
It is possible to rent or buy a sheet and towel set for all types of stays.
The grocery store is located at the entrance to the area. The shop is open 24/7. Here you will find everything from food to snacks.
To receive the key, you will need to download the Waterfront Cabins app (you can find it where you download apps). Make sure to register the same phone number in the app as you provided when booking. The app is compatible with both IOS and Android.
Please note that 2 keys are included in your booking, an additional fee of SEK 350 applies for any additional keys / exchange of keys.
Your friends and family are welcome to visit you when you stay with us until 20.00. If you are going to have an overnight guest, please contact the reservations department: booking@waterfrontcabins.se
Smoking is not allowed in your room or on any balcony/terrace.
You will be automatically checked out at 11:00 on the day of departure. For everyone's comfort, please start the dishwasher and leave any key cards on your kitchen table before leaving your studio. If you have any questions, you are welcome to contact our reception which is staffed 24/7.
Email info@waterfrontcabins.se if your booking is made directly through us, special booking conditions may apply.
Block 1: Connect to your studio wifi first. Open a browser (e.g. google chrome, safari etc.), enter the login details that are on the inside of your front door.
Block 8:
You will find your code on the cabinet outside the bathroom.
Other blocks: Login details and router name can be found on the back of the router or at your front door.
You can report a fault by scanning your QR code on the inside of your front door. You will also find a link to the error report in your Waterfront Cabins app.
The area is secured around the clock with cameras, to give you and other guests the best possible experience on the pier.
Guide on how to register a payment card in your booking. You can change payment cards yourself in your cWallet account.
There are several cafés and restaurants in our neighborhood where you can have breakfast.
If you would like personal recommendations, please feel free to email us at: info@waterfrontcabins.se
we are here for you
Would you rather talk to us directly?
We are here to help you! Feel free to contact us by phone or email, and we will make sure to answer your questions and help you in the best way possible. We look forward to hearing from you!
Email: info@waterfrontcabins.se
Telephone: +46(0)31 12 21 93
In case of danger call SOS Alarm: 112
Reception opening hours: Open 24/7
