Questions and answers
We’ve compiled answers to frequently asked questions about your stay, our studios, and the services we offer. Whether you’re looking for information about availability, amenities, or how to extend your stay, you’ll find it here. If you need further assistance, please feel free to contact us, and we’ll be happy to help.

Bus from Central Station to Waterfront Cabins:
Take bus 21 from the Nordstan stop, location B, or bus X1 from Nordstan, location A. Get off at the Frihamnsporten stop, which is about 400 meters from our area.
Alternatively, you can take tram 10 from Nordstan, location B, and get off at Jubileumsparken – from there it is only a short walk to us.
Free boat: Älvsnabben is free to ride and runs between the stops Stenpiren and Lindholmspiren Monday to Friday. The Älveli and Älvfrida boats depart every 8 minutes between 7:00 a.m. and 4:00 p.m. The trip across the Göta River takes only 6 minutes.
Taxi: With Bolt or Uber, you can easily get from us to the central parts of Gothenburg.
Parking: There is also a large car park at the entrance, owned by the City of Gothenburg, with a fee of SEK 300 per day.
Our Information Point is open 24/7. You'll find us in the courtyard between buildings 5 and 6/7. Bed linens and towel sets are available for rent or purchase, regardless of the length of your stay.
You'll find the grocery store at the entrance to the site. The store is open 24/7. Here you'll find everything from food to snacks.
To access your key, you’ll need to download the Waterfront Cabins app (available in your app store). Please enter the same mobile number in the app as the one you provided when you booked your stay. The app is compatible with both iOS and Android.
Please note that two keys are included with your stay. An additional charge of 350 SEK applies for any extra keys or key replacements.
Friends and family are welcome to visit you. If someone will be staying overnight in your studio, please contact us in advance at: info@waterfrontcabins.se
Smoking is not permitted in your room or on any balcony or terrace.
Your studio is available until 11:00 a.m. on your check-out date. For everyone’s comfort, we kindly ask you to run the dishwasher if needed and leave any key cards on the kitchen table before leaving the studio. If you have any questions, please visit our Information Point, which is open 24/7.
Contact us atinfo@waterfrontcabins.se if your housing arrangement was made directly through us; special terms and conditions may apply.
Block 1: First, connect to your studio’s Wi-Fi. Open a web browser (e.g., Google Chrome, Safari, etc.) and enter the login details found on the inside of your front door.
Block 8:
You’ll find your code on the cabinet outside the bathroom.
Other blocks: Login details and the router name can be found on the back of the router or on your front door.
You can report a problem by scanning the QR code on the inside of your front door. You’ll also find a link to the problem reporting form in your Waterfront Cabins app.
The area is monitored 24 hours a day by CCTV cameras to ensure that you and other guests have the best possible experience on the pier.
You can update or change your payment card at any time through yourcWallet account.
There are several cafés and restaurants in the local area where you can have breakfast.
If you’d like some personalized recommendations, please feel free to email us at: info@waterfrontcabins.se
we are here for you
Would you prefer to speak to us directly?
We are here to help you! Please feel free to contact us by phone or email, and we will answer your questions and assist you in the best way possible. We look forward to hearing from you!
Email: info@waterfrontcabins.se
Telephone: +46(0)31 12 21 93
In case of emergency, call SOS Alarm: 112
Information Point: Open 24/7
